Frequently Asked Questions

  • We’re here for you 24/7, 365 days a year. Our dedicated team works around the clock to ensure you always reach a live person—never a recording—so we can respond to your emergency quickly and effectively.

  • You can call us anytime, and our team will handle every step of the restoration process from start to finish.

  • We travel up to 2 hours away from Jeffersontown, KY.

  • Reconstruction timelines vary depending on the scope of work and insurance requirements. We work hard to expedite the process wherever possible. To keep everything on track, our dedicated Construction Manager guides you through each step, ensuring clear communication and a smooth experience.

  • We’re happy to assist—once we have permission from the insured, we’ll work directly with the insurance company to streamline the process and make things as simple as possible.

  • We identify and remove mold at the source, then clean and sanitize affected areas to prevent regrowth. Using advanced equipment and proven techniques, to ensure your environment is safe and healthy.

  • We are locally and veteran-owned, which means we bring both community commitment and a strong sense of service to everything we do. Being local allows us to respond quickly and understand the unique needs of our neighbors, while our veteran-owned values—discipline, integrity, and dedication—guide how we serve our customers every single day.

  • Yes! We are IICRC-certified.